EMERGENCY ALERT: Hurricane Milton approaching Florida Coast. Evacuation orders in effect for coastal areas.

Temporary Shelter

Safe, secure housing for displaced families and individuals. Our network of shelters provides immediate accommodation and comprehensive support services.

160
Shelter Locations
8,800
Total Capacity
30
Average Stay (Days)
4.8
Satisfaction Rating

What Our Shelters Provide

Safe Sleeping Areas

Clean, secure dormitory-style accommodation with privacy partitions

Meal Services

Three nutritious meals daily plus snacks, accommodating dietary restrictions

24/7 Security

Round-the-clock security and staff supervision for safety and peace of mind

Communications

Free Wi-Fi, phone access, and device charging stations

Case Management

Individual support to help plan next steps and access additional resources

Transportation

Shuttle services to medical appointments, work, and essential services

Specialized Accommodations

Family Accommodations

Family rooms and child-friendly areas with toys and activities

Pet-Friendly Options

Select shelters accommodate pets with proper vaccination records

Accessibility Services

ADA-compliant facilities with specialized equipment and support

Shelter Network by Region

Northeast

45 facilities2,500 capacity

States covered:

NYMACTNJPAMEVTNHRI

Featured Facility:

Metro Relief Center - New York

123 Main Street, Brooklyn, NY 11201

Capacity: 300 people

Family roomsPet-friendlyMedical clinic

Southeast

38 facilities2,100 capacity

States covered:

FLGANCSCVAALMSTNKY

Featured Facility:

Sunshine Community Shelter - Florida

456 Ocean Drive, Miami, FL 33139

Capacity: 250 people

Hurricane-ratedMultilingual staffChild care

Midwest

42 facilities2,300 capacity

States covered:

ILINOHMIWIMNIAMOKS

Featured Facility:

Heartland Emergency Housing - Illinois

789 Center Ave, Chicago, IL 60601

Capacity: 400 people

Winter-readyJob placementMental health

West

35 facilities1,900 capacity

States covered:

CAWAORNVAZUTCONM

Featured Facility:

Pacific Coast Relief - California

321 Valley Road, Los Angeles, CA 90001

Capacity: 350 people

Wildfire responseTech centerLegal aid

How to Access Shelter Services

1

Initial Contact

Call our intake hotline or visit any shelter location

5-10 minutes
2

Screening & Assessment

Brief interview to determine needs and appropriate placement

15-30 minutes
3

Documentation

Provide identification and complete intake forms

10-15 minutes
4

Orientation

Tour facility, receive supplies, and meet case manager

30-45 minutes

What to Bring

  • Government-issued photo ID
  • Social Security cards for all family members
  • Birth certificates for children
  • Medical information and prescriptions
  • Insurance cards (health, auto, home)
  • Important documents (in waterproof bag if possible)
  • Personal hygiene items
  • Change of clothes for 3-7 days

Shelter Guidelines

  • Check-in time: Available 24/7
  • Maximum stay: 90 days (extensions possible)
  • Curfew: 10 PM - 6 AM (exceptions for work)
  • No alcohol or illegal substances
  • Respectful behavior toward staff and residents
  • Participation in case management meetings
  • Keep personal area clean and organized
  • Follow all posted safety protocols

Need Shelter Assistance?

Our intake coordinators are available 24/7 to help you find safe, temporary housing.

Shelter Intake Hotline

1-800-SHELTER

Find Locations

Shelter Locator Tool

Walk-ins welcome at all locations. No appointment necessary for emergency housing.